Valuable Feedback from Our Patients
At Purity Health, we value your feedback and are committed to addressing your questions and concerns while ensuring accessible, high-quality care.
Commitment to Accessible and High-Quality Care
We are dedicated to providing comprehensive menopause care and making our services as accessible as possible. We understand that cost may be a challenge for some, and we have made thoughtful adjustments to continue supporting our patients.
The consultation fee of $280 includes:
A 30-minute session with our nurse to gather essential information. To meet fair work regulations, the nurse is compensated at a top-tier service industry rate for the consultation.
A focused 30-minute consultation with Dr. Purity to address your specific needs.
Our nurse plays a vital role by:
Adding your details to the medical system.
Reviewing your medical, family, and social history.
Recording allergies, medical conditions, and symptom scores.
Highlighting your ideas, concerns, and expectations in bullet points.
Providing access to a 1-hour video on HRT basics to help prepare you for the consultation.
This approach allows us to deliver personalized care while managing the growing demand for our services. Many patients find the HRT video helpful, as it simplifies the consultation process. However, we kindly remind you to watch it beforehand to make the most of your session.
Supporting Women with Financial Constraints
To accommodate various financial needs, we have introduced the following options:
Bulk-Billed Consultations: Daily troubleshooting consultations with me and follow-ups for scripts with Samy Medical doctors, who bulk bill.
Fortnightly Webinars: Cost-effective sessions addressing non-urgent issues. Please note these webinars are not Medicare-rebatable as they do not meet bulk billing criteria.
GP Referrals: Once your symptoms are managed, you may return to your regular GP for ongoing care or choose Samy Medical as your regular GP for continuity.
We recognize that many GPs lack specialized menopause training. Educating more healthcare providers in this field is a key priority. Recently, a doctor observed my consultations, and I am hopeful she will join our team. As we expand, we are investing significant resources to recruit compassionate, skilled doctors to meet increasing demand.
Improving Our Online Booking System
We are aware of issues with our online booking system and are actively working to enhance its usability. Upcoming improvements include timely confirmation emails for bookings. Your consultation request are manually approved to ensure we don’t double book. If you encounter any challenges, please contact our clinic directly for assistance.
Prescriptions and Blood Test Results
For repeat HRT prescriptions and blood test reviews, Samy Medical doctors offer the same services as Purity Health. They can confirm results, issue prescriptions, and address concerns. If needed, they will refer you back to me. Book appointments with Samy Medical doctors directly here: Samy Medical Appointments
Empowering Women Through Menopause
At Purity Health, we believe every woman deserves access to transformative menopause care. We encourage workplaces to adopt menopause leave and awareness programs and collaborate with policymakers and workplace leaders to create meaningful change. Menopause is like a large submarine—it takes collective effort to steer it in the right direction. We invite you to reflect on how you can support this cause.
Contact Us
For questions or assistance, contact us directly at (08) 9557 2600 or visit Purity Health
Thank you for your understanding and continued support. We remain dedicated to balancing accessibility with sustainable, high-quality care while prioritising the well-being of our patients and team.
With warm regards,
Dr. Purity and Team
Commentaires